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Tell us about the work you need. We review every request and reply with questions or a written quotation.

1. What do you need help with?

Amazon seller support IT & digital services Something else

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2. About your Amazon account

Share what you can. Do not include passwords, one-time codes or card details.

Marketplace

Store name (optional)

Issue category

When did the issue start? (optional)

Relevant ASINs or SKUs (optional)

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Amazon case IDs (optional)

Amazon's own case numbers, separated by commas.

Error or notification text (optional)

Paste the message from Amazon, if you have one.

Steps already taken (optional)

For example, appeals already submitted or changes already made.

2. About your project

New build or redesign?

Existing website URL (optional)

Pages and features you need (optional)

Ecommerce requirements (optional)

Integrations (optional)

Branding and content (optional)

Domain and hosting (optional)

3. Describe the situation

What is happening, and what would a good outcome look like?

At least 20 characters. Please never include passwords, one-time codes or card numbers.

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4. Your details

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We never ask for passwords, one-time codes or card details.