Websites and applications
Website maintenance and technical support
Updates, backups, security monitoring and small changes on a predictable monthly plan.
Who it is for
Businesses that rely on their website but do not have in-house technical staff.
Problems addressed
Plugins and software out of date
No tested backups
Small changes take weeks to get done
What is included
- Scheduled updates
- Backups with periodic restore tests
- Uptime and security monitoring
- Agreed hours for small changes
- Monthly report
What we need from you
- Hosting and website admin access
- A contact for approvals
We never ask for passwords, one-time codes, API secrets or card details.
Delivery process
-
01
Onboard
We audit the site and set up monitoring and backups.
-
02
Maintain
We update and monitor on a schedule.
-
03
Support
We handle requests within agreed response times.
Estimated agency timeline
Monthly plan with agreed response times.
Third-party dependencies
- Hosting provider capabilities
Pricing approach
Monthly plan based on site size and support hours.
Exclusions and limits
- New features beyond included hours
- Hosting fees
Frequently asked questions
What if something breaks?
Ready to talk about website maintenance and technical support?
Send a short description. We reply with next steps and what we need from you.
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