Account setup and health
Genuine supplier invoice and document review
Review your real supplier invoices and documents against Amazon's stated requirements before you submit them.
Who it is for
Sellers asked to provide invoices, letters of authorisation or compliance documents.
Problems addressed
Not sure whether an invoice meets Amazon's stated requirements.
Supplier details, quantities or dates do not clearly match the request.
Documents previously rejected without explanation.
What is included
- Checklist review of each document against the published requirements.
- Plain-language list of gaps or mismatches.
- Suggested wording to request corrected or additional genuine documents from your supplier.
What we need from you
- The original documents exactly as issued by your supplier
- The Amazon request you are responding to
We never ask for passwords, one-time codes, API secrets or card details.
Delivery process
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01
Collect
You upload the genuine documents (once secure uploads are enabled) or share them with us securely.
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02
Review
We check each document against the requirements.
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03
Report
We explain any gaps and how to obtain correct documents from the supplier.
Estimated agency timeline
Usually 1–3 business days.
Third-party dependencies
- Supplier cooperation for corrected documents
Pricing approach
Fixed fee per review batch.
Exclusions and limits
- We never create, edit, alter or "fix" invoices or any other document.
- We will decline work that involves fabricated or misleading evidence.
- VBS Solutions is independent and not affiliated with Amazon. Amazon makes all decisions about accounts, listings and claims.
Frequently asked questions
Can you make my invoice acceptable?
Ready to talk about genuine supplier invoice and document review?
Send a short description. We reply with next steps and what we need from you.
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